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Author Topic: Launcher related Issue  (Read 4699 times)
0 Members and 1 Guest are viewing this topic.
NightRain Offline
EIR Veteran
Posts: 3908



« on: October 22, 2011, 10:10:02 am »

My launcher is constantly getting stuck on "Retrieving Company..." I can not log into any of my companies.

I ain't sure what is causing it but nothing seems to work on it. Ontop of it the launcher lags massively for me D:

20 minutes, Still retrieving my company! Grin
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tank130 Offline
Sugar Daddy
*
Posts: 8889


« Reply #1 on: October 22, 2011, 10:13:54 am »

Mine works no problem at all, so it must be something on your end.
Sorry I can't be anymore help than that, but it confirms everything is good with the launcher.
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Quote
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LeoPhone Offline
Honoured Member
*
Posts: 0


« Reply #2 on: October 22, 2011, 10:24:43 am »

this is not a bug.

take a guess on which forum board you should post topics like this.
or look around in that correct forum board, there might have been people with the same issue...
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NightRain Offline
EIR Veteran
Posts: 3908



« Reply #3 on: October 22, 2011, 11:13:26 am »

this is not a bug.

take a guess on which forum board you should post topics like this.
or look around in that correct forum board, there might have been people with the same issue...

Very constructive leo very

Now what could be the problem hm?
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tank130 Offline
Sugar Daddy
*
Posts: 8889


« Reply #4 on: October 22, 2011, 02:28:52 pm »

Leo probably could have been a little less sarcastic.......

I suggest you post in the the technical support thread: http://forums.europeinruins.com/index.php?board=8.0

I would also do a search there to see if this situation has happened before / possible fix
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BigDick
Guest
« Reply #5 on: October 22, 2011, 03:39:46 pm »

let me guess ur using avast as antivirus?

create an exception for EIRLauncher Directory
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NightRain Offline
EIR Veteran
Posts: 3908



« Reply #6 on: October 22, 2011, 11:17:11 pm »

let me guess ur using avast as antivirus?

create an exception for EIRLauncher Directory

Aye I'm using Avast Anti virus. I did create a exception for the EIRLauncher directory so that it won't check it, though it still doesn't work but gets stuck in retrieving company
Logged
BigDick
Guest
« Reply #7 on: October 23, 2011, 01:13:46 am »

thats weird cos me and some other who used avast had same problem and got it fixed by an exception for the launcher

u sure ur exception is correctly set up? try to deaktivate avast for some minutes and start the launcher
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NightRain Offline
EIR Veteran
Posts: 3908



« Reply #8 on: October 23, 2011, 02:19:30 am »

thats weird cos me and some other who used avast had same problem and got it fixed by an exception for the launcher

u sure ur exception is correctly set up? try to deaktivate avast for some minutes and start the launcher

Aye it appears to be caused by Avast. I disabled the whole scanning system (every single one of them) and then the launcher started to work properly. I'll try to find which one of the scanners in Avast is causing it.
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smurfORnot Offline
EIR Veteran
Posts: 4715



« Reply #9 on: October 23, 2011, 02:24:25 am »

and there you were telling me how it's superior to free antiviruses...
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NightRain Offline
EIR Veteran
Posts: 3908



« Reply #10 on: October 23, 2011, 02:26:42 am »

I found what is causing it

It is the Web Browser protector that is monitoring HTTP movement. Once I disabled it the launcher works properly again.

The problem is, I don't know why it doesn't make it a exception with EIRRLauncher Directory even if it is added to the Exception list.
« Last Edit: October 23, 2011, 02:29:34 am by NightRain » Logged
BigDick
Guest
« Reply #11 on: October 23, 2011, 03:48:09 am »

do u have it with "*" symbol?

like this
Code:
D:\Company of Heroes\EIRRLauncher\*
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NightRain Offline
EIR Veteran
Posts: 3908



« Reply #12 on: October 23, 2011, 05:30:19 am »

do u have it with "*" symbol?

like this
Code:
D:\Company of Heroes\EIRRLauncher\*

Aye
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