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COH: Europe In Ruins > Forum > EIR Main Forums > Technical Support > User Name and/or Password does not work

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	Author	Topic: User Name and/or Password does not work (Read 3195 times)
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Guysinger3 Offline

EIR Regular
Posts: 1

User Name and/or Password does not work

« on: February 27, 2011, 12:22:04 pm »

I have registered two accounts under two user names and e-mail addresses and tried multiple logins and repeatedly received a login failure due to improper user name or password problems.

I downloaded the software, registered the account, activated the account via the e-mail I received each time, and was still unable to login.

Frustrating.

*snip*
Bad idea to post up an email address -Ground


« Last Edit: February 27, 2011, 12:33:55 pm by Groundfire »	Logged

Groundfire Offline

EIRR community manager

EIR Veteran
Posts: 8511

Re: User Name and/or Password does not work

« Reply #1 on: February 27, 2011, 12:35:47 pm »

You need to Register your Relic (launcher) account to your fourm account.

There is a large button on the launcher log in screen that says "register new player" or something. You need to click that one and link your Relic name to your fourm profile. I think your skipping this step.


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EliteGren Offline

EIR Veteran
Posts: 6106

Re: User Name and/or Password does not work

« Reply #2 on: February 27, 2011, 01:13:36 pm »

I'm not quite sure how you missed the significant 'Register for the Launcher' button on the left side of the site. Forum and launcher log ins are different.


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LeoPhone Offline

Honoured Member

Posts: 0

Re: User Name and/or Password does not work

« Reply #3 on: February 27, 2011, 01:58:45 pm »

Quote from: EliteGren on February 27, 2011, 01:13:36 pm

I'm not quite sure how you missed the significant 'Register for the Launcher' button on the left side of the site. Forum and launcher log ins are different.

because it is not significant and the register button in the launcher doesnt link to http://forums.europeinruins.com/index.php?topic=11024.0


« Last Edit: February 27, 2011, 08:28:21 pm by LeoPhone »	Logged

EliteGren Offline

EIR Veteran
Posts: 6106

Re: User Name and/or Password does not work

« Reply #4 on: February 27, 2011, 01:59:51 pm »

How is it not significant. Do you need glasses?


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LeoPhone Offline

Honoured Member

Posts: 0

Re: User Name and/or Password does not work

« Reply #5 on: February 27, 2011, 04:57:23 pm »

it is not significant because it is the same font and size as all other buttons.
the color kinda helps but its the same color as the "Want to help promote Europe In Ruins? It's as easy as clicking here once a day!" button.

and again, the link in the launcher is broken.


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