People just refuse to play with new players, that's the complete mircale.
Yesterday I had five games in a row with a complete new player who tempt to camp and the spawn (And I lost all of them) but I was still playing against a decent team - Every ask for "May one of you switch the teams to make the game even?" got just refused.
So what?
It's not a bug in a system, it's just an easy way to exploit this, sad that there is a mechanic needed who forces balanced team. (And even if this
get's implemented it will fail - Look at the vCoH automatch system)
We made a lot of tutorials, translated them. Still we get people with idiot not existing relic profile names, how does that happen? Cause some person did not even bother to read the tutorials. Maybe this is the golden ear, the last big war of coh mods and we should take it for what it is.